Business Name: Gel Blazer

Email: contact.gelblazer@gmail.com

We aim to respond to all inquiries within 1–3 business days.

Important Notice!

If you experience any issue with your order, including:

• Damaged or defective products

• Incorrect items received

• Missing packages

• Delivery issues

• Refund requests

• Return requests

• Product concerns

Please contact us directly by email before opening a dispute, chargeback, or claim with your bank, credit card provider, payment processor, or financial institution.

Most issues can be resolved quickly and efficiently through our customer support team. By contacting us first, we can often provide a faster solution, such as a replacement, refund, store credit, shipment investigation, or other appropriate resolution.

Initiating a chargeback or payment dispute can significantly extend the resolution process and may require additional documentation, investigations, and communication with third-party financial institutions. In many cases, this process takes considerably longer than resolving the matter directly with our support team.

We strongly encourage customers to reach out to us first so we can work together to find a fair and satisfactory solution.

Our goal is to resolve all legitimate concerns promptly and professionally.